Privacy Policy

I. General information
The confidentiality of your personal data is one of the main concerns of MD UNITED, INC. as a data controller. This document has the role of informing you about the processing of your personal data, in the context of using the website https://mdunited.com/

II. Categories of personal data processed
II.1. If you are a customer of the Site, the owner of the website will process your personal data, such as name and surname, telephone, e-mail address, billing address, delivery address, data on how you use The site, for example, your behavior/preferences/habits within the website owner, as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the site or in any other way resulting from your use of the Site.

If you use your Facebook or Google account to create your user account on the Site, the website owner will process the following public profile data displayed by those applications: username, and email address.

If you choose to create a user account only before completing the order of a product available on the Site, you will be asked for your e-mail address based on which an account will be created automatically. If you do not complete the order, the email address and other data provided will not be stored by the website owner, and the account created will be automatically deleted.

II.2. If you are a visitor to the Site, the owner of the website will process the personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact/questions/complaints section. , to the extent that you contact us in this way.

III. Purposes and grounds for the processing
III.1. If you are a customer of the Site, the owner of the website processes your personal data as follows:

for the development of the contractual relationship between you and the website owner, respectively for taking over, validating, sending, and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.

The processing of your data for this purpose is based on the contract concluded between you and the owner of the website. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and the owner of the website.

For the fulfillment of the legal obligations incumbent on the owner of the website in the context of the services provided through the Site, including the obligations in terms of taxation and archiving.
Rationale: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in the inability of the website owner to comply with its legal obligations and therefore in the inability to provide you with services through the Site.

For marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by the owner of the website, through the Site.
The processing of your data for this purpose is based on your consent if you choose to provide it.

In order to perform various analyzes, reports on the operation of the Site, and the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.
The processing of your data for this purpose is based on the legitimate interest of the website owner to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

You can give your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.

III.2. If you are a visitor to the Site, the owner of the website processes your personal data as follows:

for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by the owner of the website, through the Site.

The processing of your data for this purpose is based on your consent if you choose to provide it.

SMS consent language

– By checking the box in contact us form, you agree to accept to receive SMS from MD United.

– Additionally,  the phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

You can express your consent for the processing of data for this purpose by filling in and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

-to resolve complaints, grievances and monitor traffic and improve your experience on the Site.

The processing of your data for this purpose is based on the legitimate interest of the website owner to ensure the proper functioning of the Site, as well as to permanently improve the experience of Site visitors, including by resolving various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. The length of time we process your data
In principle, the website owner will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently in accordance with the legal obligations incumbent on the website owner (eg, in the case of financial accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up).

If you are a customer and exercise the option to delete your user account by clicking the Delete Account button in the My Account Information section, the website owner will interpret this action as your option to unsubscribe from receiving commercial communications via which we keep you informed about the products and services offered through the site. In this regard, if you choose to delete your user account, we will no longer send you such emails and/or text messages. However, we would like to inform you that deleting your account will not automatically have the effect of deleting your personal data. If you do not wish to have your personal data processed or if you wish to have your data deleted, you can exercise the rights set out in point VII below. active order, the account deletion request can only be registered after the delivery of the products and the completion of the last active order.

If you withdraw your consent to the processing of data for marketing purposes, the website owner will cease the processing of your personal data for this purpose, without affecting the processing carried out by the website owner based on the consent expressed by you before withdrawing it.

V. Disclosure of personal data
For the purposes of the processing, the website owner may disclose your data to partners, third parties, or entities that support the website owner in carrying out the activity through the Site (eg courier companies, IT service providers), or to central/local public authorities, in the following exemplary cases listed:

-for the administration of the Site;
-in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by the owner of the website through the Site;
-to maintain, personalize and improve the Site and the services provided through it;
-for performing data analysis, testing and research, monitoring usage and activity trends developing security features and user authentication;
-for the transmission of commercial marketing communications, under the conditions and limits provided by law;
-when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data
The personal data provided to the owner of the website may be transferred outside Romania, but only to countries in the European Union.

The rights you enjoy
Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:

-the right to information, respectively the right to receive details regarding the processing activities performed by the website owner, as described in this document;
-the right to access data, namely the right to obtain confirmation from the website owner regarding the processing of personal data, as well as details on the processing activities such as how the data are processed, the purpose for which the processing is performed, the recipients or categories of data recipients, etc .;
-the right to rectification, respectively the right to obtain the correction, without justified delays, by the owner of the website of inaccurate/unjustified personal data, as well as the completion of incomplete data;

The rectification/completion will be communicated to each recipient to whom the data have been transmitted unless this proves impossible or involves disproportionate effort.
-the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
-they are no longer necessary for the purposes for which they were collected or processed;

-if the consent is withdrawn and there is no other legal basis for the processing;

-if the data subject objects to the processing and there are no legitimate reasons prevailing;

-if the personal data have been processed illegally;

-if personal data must be deleted in order to comply with a legal obligation;

-personal data have been collected in connection with the provision of information society services under Union or national law under the control of the controller.

It is possible that, following the request to delete the data, the owner of the website will anonymize this data (thus depriving it of personal character) and continue these conditions the processing for statistical purposes;

-the right to restrict processing to the extent that:

-the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;

-the processing is illegal and the data subject opposes the deletion of personal data, instead requesting the restriction of their use;

-the controller no longer needs the personal data for the purpose of processing, but the data subject requests them to establish, exercise, or defend a right in court; or the data subject has objected to the processing (other than direct marketing), for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.

The right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by the owner of the website to another data controller, insofar as the conditions provided by law are met;
the right to object – in respect of processing activities may be exercised by submitting a request as indicated below;
– at any time, for reasons related to the particular situation of the data subject, that the data concerning him or her be processed in the legitimate interest of the website owner or in the public interest unless the website owner can demonstrate that it has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights, and freedoms of data subjects or that the purpose is to establish, exercise or defend a right in court;

– at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing.

The right not to be subject to an automatic individual decision, ie the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produce legal effects concerning the data subject or -a significant measure;
the right to address the National Authority for the Processing of Personal Data or the competent courts, to the extent, deemed necessary.

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For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact the email address: [email protected]